Product Description

Unleash the Power of Music Anywhere and Everywhere

Introducing the HM11 Portable Bluetooth Speaker – your ultimate companion for rich, powerful sound on-the-go. Whether you are heading out for a camping trip, a beach party, or just need a quality sound companion in your car, this wireless bass subwoofer is designed to cater to your acoustic needs. Its durable, waterproof exterior ensures that your musical adventures can go on, no matter the weather.

Key Features and Benefits

Waterproof Design: Don’t let a little rain ruin your party! The HM11 is fully waterproof, making it perfect for outdoor escapades, come rain or shine.
Bluetooth Connectivity: Experience a seamless audio connection with the latest Bluetooth 5.0 technology, ensuring stable and swift pairing with your iOS or Android device.
Portable Perfection: With its compact and lightweight design, this speaker is ready to hit the road when you are. Bring the beats wherever life takes you.
USB Charging: Keep the music playing without hassle. Charge your speaker on-the-go with a convenient USB cable.
Full-Range Audio: Enjoy every note and beat to its fullest with a full-range audio crossover that accurately represents all frequencies.

Technical Specifications

The HM11 packs a punch with its 40MM horn, delivering a frequency range of 100Hz – 20kHz. With a signal to noise ratio of ≥ 75db and a power output of 3W, this speaker guarantees clear and powerful sound. The built-in 350MAH battery ensures 1-2 hours of uninterrupted playback, keeping the party going.

Take Your Sound Experience to the Next Level

Don’t settle for mediocre sound. Elevate your audio experience with the HM11 Portable Bluetooth Speaker. Perfect for any occasion, this speaker combines durability, portability, and exceptional sound quality, ensuring that good vibes are always in reach. Shop now and transform the way you listen to music!

Note: The product images and content are for illustrative purposes only. Actual product may vary. Please refer to the actual product for all criteria.

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-20 Business days
Canada, Europe	5-20 Business days
Australia, New Zealand	5-20 Business days
Central & South America	5-25 Business days
Asia	5-20 Business days
Africa	5-25 Business days

*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of lucirina.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Order cancellation

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://lucirina.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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