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Product Description

Experience Comfort and Convenience

Gifting your fur-buddy the very essence of luxury, safety, and convenience has never been this easy! Our 24″ Plastic Kennel is not just an ordinary pet house – it’s a realm where your pet feels most secure and cherished.

Distinctive Features

Two Entry Points: Dual front and top access doors make reaching out to your pet a breeze.
Sturdy Build: Crafted with heavy-duty plastic and steel wire, ensuring longevity and robustness.
Easy Lifting: The top handle design allows for effortless transportation.
Simple Assembly: Assemble in no time with included bolts and wingnuts.
Effortless Cleaning: The seamless design ensures a hassle-free cleaning experience.

Benefits Galore

Designed with your pet’s utmost comfort in mind, this kennel promises:

Optimal Ventilation: Breathable design keeps the interior fresh, ensuring your pet stays lively and active.
Veterinarian Visits Simplified: The unique top door makes those frequent vet trips less stressful for your pet.
Perfect Size: Ideal for small dogs, cats, and other pets weighing up to 20 pounds, ensuring a snug fit.
All-round Visibility: Your pet can enjoy a 360-degree view, keeping them engaged and less anxious.

When is the Kennel Best Used?

This kennel shines during travels, house-training sessions, or even as a comforting den after an active day. Its versatile design ensures it’s the perfect sanctuary for your pet at all times, be it a long drive or just a quick trip to the vet.

Why Choose Our Kennel?

It’s not just a product; it’s a promise of a Vibrant Life for your beloved pet. Our offerings are carefully designed to ensure that your pet feels as cherished and vibrant as they truly are. Choose our kennel, and you choose the best for your furry friend.

Ready to Make a Change?

Help your pets live their best life. Dive into a world where safety meets luxury. Order now and let your pet experience the vibrant side of life!

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-20 Business days
Canada, Europe	5-20 Business days
Australia, New Zealand	5-20 Business days
Central & South America	5-25 Business days
Asia	5-20 Business days
Africa	5-25 Business days

*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of lucirina.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Order cancellation

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://lucirina.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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