Product Description

Discover the Perfect Feeding Solution for Your Furry Friends

Introducing our versatile and sturdy Hay Feeder, specially designed for small pets like rabbits, guinea pigs, and chinchillas. This feeder is not just a meal space but a step towards a cleaner, healthier, and happier habitat for your pet. Crafted with pet-friendly materials and designed with your pet’s needs in mind, it’s a must-have accessory for every small pet owner.

Key Features of Our Hay Feeder

Material: Made of Anti-Bite PP and Galvanized Mesh, ensuring durability and resistance to chewing.
Size: Compact dimensions of 18x14x9cm, perfect for small animal cages.
Colors: Available in white, pink, and blue, adding a touch of style to your pet’s living space.
Dual-Function Design: Features a grass rack on top and a food bowl below for convenience.
Spring-Loaded Mechanism: Keeps hay tidy and in place, reducing waste.

Why Choose Our Hay Feeder?

Our hay feeder stands out for its practicality and durability. It’s designed to keep your pet’s food clean and off the floor, protecting it from potential contamination. The feeder’s size is ideal for small animals, while its spring-loaded mechanism ensures that hay stays put, reducing mess and waste. Its dual-function design offers a grass rack and a food bowl, catering to your pet’s eating habits and preferences.

Perfect For Everyday Use

Whether you have a playful rabbit, a cuddly guinea pig, or a charming chinchilla, our hay feeder is perfect for everyday use. It’s easy to install, clean, and refill, making feeding time effortless and enjoyable for both you and your pet.

Product Benefits

Keeps food clean and elevated, away from contaminants.
Reduces hay wastage and cage mess.
Enhances the aesthetic of your pet’s living space with its sleek design and color options.
Easy to refill, ensuring your pet always has access to fresh hay.
Durable and chew-resistant, offering long-term use.

Make the Right Choice for Your Pet

Choose our Hay Feeder for a hygienic, convenient, and stylish feeding solution. Your pet deserves the best, and with our feeder, you can ensure they’re eating in a clean and safe environment. Order now and take the first step towards a happier and healthier life for your small pet!

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-20 Business days
Canada, Europe	5-20 Business days
Australia, New Zealand	5-20 Business days
Central & South America	5-25 Business days
Asia	5-20 Business days
Africa	5-25 Business days

*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of lucirina.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Order cancellation

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://lucirina.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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