Product Description

Introduction to the Ultimate Pet Feeding Solution

Welcome to a cleaner, neater, and more organized pet feeding experience with our Multi-Purpose Pet Food Mat! Designed with your pet’s needs and your convenience in mind, this pet placemat is the ultimate accessory for any dog or cat owner. Whether you have a playful Poodle, a charming Chihuahua, or a lovable Labrador, this mat caters to pets of all sizes and breeds.

Key Features

Our pet mat is not just another pet accessory; it’s a game-changer in pet care. Here’s what makes it special:

Easy to Clean: Save precious time with our easy-to-clean silicone mat. Whether it’s a simple wipe or a quick hand wash, maintaining hygiene has never been easier.
Floor Protection: The waterproof design and anti-overflow edges keep your floors pristine by preventing spills and stains.
Pet Health Guardian: Prevent your furry friends from eating food that may have been contaminated on the floor, ensuring their health and safety.
Sturdy and Non-Slip: Enhanced friction prevents the mat from sliding, ensuring that pet bowls stay in place during meal times.
Space-Efficient Design: Its smart design ensures it doesn’t take up unnecessary space in your home.

Why Choose Our Pet Food Mat?

Our pet placemat stands out due to its universal appeal – it’s suitable for a variety of dog breeds including French Bulldogs, Pugs, and Golden Retrievers, as well as cats. Its versatility is unmatched, making it ideal for both food and water bowls. Perfect for indoor use, it protects your floors while providing a designated eating area for your pet. The choice of colors – Black, Gray, Beige, and Navy Blue – ensures that it fits beautifully into any home decor.

When to Use This Pet Mat?

Ideal for everyday use, this pet mat is a must-have for feeding times. Whether you have a small kitten or a large dog, it provides a clean, dedicated space for your pets to enjoy their meals without making a mess.

Take the First Step Towards a Cleaner, Happier Pet Feeding Experience!

Discover the benefits of a more organized, hygienic, and stylish pet feeding routine. Choose our Multi-Purpose Pet Food Mat today and transform the way you manage your pet’s meal times. Your floors will thank you, and your pets will love their new dining spot!

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-20 Business days
Canada, Europe	5-20 Business days
Australia, New Zealand	5-20 Business days
Central & South America	5-25 Business days
Asia	5-20 Business days
Africa	5-25 Business days

*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of lucirina.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

Order cancellation

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of lucirina.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://lucirina.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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