Refunds & Returns Policy

Refund and Returns Policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.

Please read our refund policy carefully.

1. Return Eligibility

• ALL PURCHASES / 30 DAY MONEY BACK GUARANTEE
• To be eligible for a return follow our, SIMPLE 3 STEPS
  • STEP 1 : forward us a email with : a copy of your receipt / the receipt we sent you
  • STEP 2 : email us some pictures of your product include some information about what’s wrong with your product
  • STEP 3 : GET 100% YOUR MONEY BACK cost of shipping included

5. Shipping

• We will cover the cost of return shipping .
• For certain items, we may provide a pre-paid return shipping label.

6. Exchanges

We only replace items if they are in still in stock , if not in stock a full refund will be backed by our 30 DAY MONEY BACK GUARANTEE .

9. Contact Information

For more information or assistance with returns and refunds, please contact us at:

• Email: support@lucirina.com